- Introductions - Me! - Learning outcomes - Session #1 Service overview and daily hamster care - Learning outcomes - Session #2 Hands on - Pet hotel maintenance - Learning outcomes - Session #3 Fire drill - Pet hotel incident response - Introductions - Training team - Time table
Name: Saguru Garyu Title: Leader of New Service Plannning & Marketing Team Email: firstname.lastname@example.org | Mobile: +81 XX XXXX XXXX Responsible for: - New service and product planning - MARCOM (Market communications) Hobby: Cooking, Keeping tropical fish
Learning Outcomes - Session #1 Service Overview and Daily Hamster Care
You will understand: - Fundamentals of "CapsuleHotel for Hamster @ Convenience Stores" service - Optional services - Advantages and benefits of the services - Pricing - Hamster check-in/check-out process - How to take care of hamsters who stay at "CapsuleHotel"
Learning Outcomes - Session #2 Hands on - Pet Hotel Maintenance
You will understand: - Feature and functions of CapsuleHotelcart rack and basic units (cages) - How to remove the basic unit from the cart rack and replace the unit - How to replace the filters of A/C unit - How to conduct the weekly check-up of the cart rack and sub units
20th July 2022 (Wednesday): - 9:00-9:30 Opening session - 9:30-10:30 Training session #1 Service overview and daily hamster care - 10:30-10:45 Break - 10:45-12:15 Training session #2 Hands-on - Pet hotel maintenance - 12:15-13:15 Lunch - 13:15-14:15 Training session #3 Fire drill - Pet hotel incident response - 14:15-14:30 Break - 14:30-15:00 Q&A, Wrap Up